Privacy Policy

Who we are

SCM Consulting and Marketing Services Limited (“SCM”, “we”, “us”, “our”) is the data controller responsible for your personal data. We are a marketing consultancy registered in England and Wales.

Registered address: 9–10 Cross Street, Preston, PR1 3LT
Email: hello@scmconsultingservices.co.uk

What data we collect and why

We only collect personal data that is necessary for the purposes described below.

Enquiry and contact data

When you submit an enquiry via our contact form, we collect your name, email address, company name, phone number (if provided), and the content of your message. We use this information to respond to your enquiry and assess whether SCM can help your business. The legal basis for this processing is our legitimate interest in responding to business enquiries, and in some cases the performance of a pre-contractual relationship.

Analytics data

With your consent, we use Google Analytics to collect anonymised information about how visitors use our website — including pages visited, time spent on the site, and general geographic location. This helps us improve the website experience. No personally identifiable information is collected through analytics. The legal basis for this processing is your consent, which you can withdraw at any time.

Marketing and advertising data

With your consent, we may use the Meta Pixel and similar tools to understand how our advertising performs and to show relevant adverts to people who have visited our site. The legal basis for this processing is your consent, which you can withdraw at any time via the cookie settings on this site.

How long we keep your data

Enquiry data is retained for up to 24 months from the date of your initial contact, after which it is securely deleted unless an ongoing client relationship exists. Analytics data is retained in accordance with Google’s standard retention policies (typically 26 months). You may request deletion of your data at any time.

Who we share your data with

We do not sell your personal data. We may share it with the following third-party service providers who process data on our behalf:

• Google LLC — analytics and advertising services. Data may be transferred outside the UK/EEA under standard contractual clauses.
• Meta Platforms Ireland Ltd — advertising and retargeting services. Data may be transferred outside the UK/EEA under standard contractual clauses.
• Gravity Forms / Rocketgenius Inc — contact form processing.
• Our hosting provider — website and data storage.

All third-party processors are required to handle your data securely and in accordance with applicable data protection law.

Your rights under UK GDPR

You have the following rights in relation to your personal data:

• The right to access — you can request a copy of the personal data we hold about you.
• The right to rectification — you can ask us to correct inaccurate or incomplete data.
• The right to erasure — you can ask us to delete your personal data in certain circumstances.
• The right to restrict processing — you can ask us to limit how we use your data.
• The right to data portability — you can request your data in a structured, machine-readable format.
• The right to object — you can object to processing based on legitimate interests.
• The right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at hello@scmconsultingservices.co.uk. We will respond within one month.

Cookies

Our website uses cookies. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

How to complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

ICO website: ico.org.uk
ICO helpline: 0303 123 1113

Changes to this policy

We may update this privacy policy from time to time. The “last updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.